Data privacy policy


I Name and address of the controller

The controller in the sense of the General Data Protection Regulation and other national data protection laws of the member states and other data protection regulations is:


STEINERT GmbH

Widdersdorfer Str. 329-331

50933 Köln


Telephone: +49 221 4984-0

E-Mail: sales@steinert.de


II Name and address of the data protection officer

The controller’s data protection officer is:


Nienhaus Informationssysteme im Rheinland UG

E-Mail: info@n-inf.de

represented by André Nienhaus


III General information about data processing

1. Scope of processing personal data

We generally only process personal data if this is necessary to provide a functioning website as well as our contents and services. Personal data will only be processed with the user’s consent or in cases where prior consent cannot be obtained for practical reasons and where data processing is permitted by law.


2. Legal basis for processing personal data

If we obtain the consent of the data subject for processing personal data, Art. 6 Abs. 1 lit. a EU General Data Protection Regulations (GDPR) serves as the legal basis.


When processing personal data required for the performance of a contract to which the data subject is a party, Art. 6 Abs. 1 lit.  b serves as the legal basis. This also applies to processing required for executing precontractual measures.


If processing personal data is required to fulfil a legal obligation to which our company is subject,  Art. 6 Abs. 1 lit. c GDPR serves as the legal basis.


If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 Abs. 1 lit. f GDPR serves as the legal basis for processing.


3. Data deletion and storage duration

The personal data of the data subject is deleted or blocked as soon as the purpose for storage ceases to exist. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.


IV Provision of the website and creation of log files

1. Description and scope of data processing

On every visit to our website, our system automatically collects data and information from the computer system of the computer being used.  


The following data is collected:

1.1. the operating system used


2. Legal basis for data processing

The legal basis for the temporary storage of the data and log files is Art. 6 Abs. 1 lit. f GDPR.


3. Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. The user’s IP address must be stored for the duration of the session for this purpose.


Data is stored in log files to ensure the functionality of the website. The data also helps us to optimise the website and to ensure the security of our information technology systems. An analysis of the data for marketing purposes does not take place in this context.


Our legitimate interest in data processing in accordance with  Art. 6 Abs. 1 lit. f GDPR so lies in these purposes.


4. Storage duration

The data is deleted as soon as it is no longer necessary for achieving the purpose of its collection. In the case of data collection for the provision of the website, this is the case when the respective session has ended.


In the case of data being stored in log files, this is the case after seven days at the latest. Further storage is possible. In this case, the user’s IP address is deleted or distorted so that the assignment of the client is no longer possible.


5. Objection or removal option

The collection of the data for website provision and data storage in log files is necessary for operating the website. As a result, there is no objection option for the user.


V Registration

1. Description and scope of data processing

On our website, we offer customers the opportunity to register by providing personal data. The data is entered in an input mask and transmitted to us and stored.


The customer registers on the website in order to use all of our functions. For this, the customer enters the necessary data and confirms his registration.


The following data is at least collected on our website as part of the registration process:


1.1. Salutation

1.2. Name

1.3. Surname

1.4. post code

1.5. City

1.6. Country

1.7. E-Mail

1.8. Company


The following data will also be stored at the time of sending the message:


1.9. user’s IP address

1.10. date and time of registration  


2. Legal basis for data processing

The legal basis for processing data with the consent of the user is Art. 6 Abs. 1 lit. a GDPR.


If the registration serves to fulfill a contract to which the user is a party or to carry out pre-contractual measures, the additional legal basis for processing data Art. 6 Abs. 1 lit. b GDPR.


3. Purpose of data processing

Creation and management of a customer account to provide the functions of the customer account and the functions themselves as well as the receipt of targeted advertising and recommendations from those responsible.


4. Storage duration

The data is deleted as soon as it is no longer necessary for achieving the purpose of its collection.


This is the case during the registration process to fulfill a contract or to carry out pre-contractual measures when the data is no longer required for the execution of the contract. Even after the contract has been concluded, it may be necessary to store personal data of the contractual partner in order to meet contractual or legal obligations.


5. Objection or removal option

As a user, you have the option of canceling the registration at any time. The data stored about users can be changed at any time.


To do this, you can contact us by email, telephone or in writing.


However, if the data is required for the fulfilment of a contract or implementation of pre-contractual measures, it can only be deleted early if no contractual or legal obligations prevent such deletion.


VI Google Maps

1. Description and scope of data processing

On our website, we use Google Maps (API) from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (“Google”). Google Maps is a web service for displaying interactive maps to visually display geographical information. By using this service, users can, for example, see our location or that of our partners and find their way to us more easily.


Information about the use of our website (such as the IP address) is transmitted to and stored by Google on servers in the USA as soon as the sub-pages into which the Google Maps’ map is integrated are accessed. This happens regardless of whether Google provides a user account through which users are logged in or no user account exists. If users are logged in to Google, their data is assigned directly to their account. If users do not wish to be assigned to their profile on Google, they must logout before activating the button. Google saves the data (even for users who are not logged in) as usage profiles and analyses them.


2. Legal basis for processing personal data

The legal basis for processing users’ personal data is  Art. 6 Abs. 1 lit. a and Art. 49 Abs. 1 a GDPR.


3. Purpose of data processing

Our purpose is to integrate a dynamic map into our website.


4. Storage duration

According to its own information, the log data collected by Google is anonymised by deleting part of the IP address and the cookie information after 9 or 18 months. Users will find more information here.


5. Objection or removal option

If users do not agree to their data being transmitted to Google when using Google Maps, they have the option of completely deactivating the Google Maps web service by switching off the JavaScript application in the browser. Google Maps, and therefore also the map display on this website, cannot be used.


VII Rights of the data subject

If users’ personal data is processed, they are the data subject within the meaning of the GDPR and they are entitled to the following rights from the controller, whereby the following list includes all of their rights, not just the rights arising from the use of our services:


1. Right to information

Users can ask the controller to confirm whether personal data concerning you will be processed by us.


If processing has taken place, users can request the following information from the controller:


1.1. the purposes for which personal data is being processed;

1.2. the category of personal data being processed;

1.3. the recipient or categories of recipients to whom the personal data concerning you has been or is still being disclosed;

1.4. the planned storage duration of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage period;

1.5. the existence of a right to have the personal data concerning you corrected or deleted, a right to have processing restricted by the controller or a right to object to this kind of processing;

1.6. the existence of a right to complain to a supervisory authority;

1.7. all available information regarding the origin of the data if the personal data is not collected from the data subject;

1.8. the existence of automated decision-making, including profiling in accordance with Art. 22 Abs. 1 and 4 GDPR and – at least in these cases – significant information on the logic involved and the scope and intended effects of this kind of processing for the data subject.


Users have the right to request information as to whether the personal data concerning them is transferred to a third country or to an international organisation. In this context, they can request to be informed of the appropriate guarantees according to Art. 46  GDPR in connection with the transmission.


2. Right to correction

Users have a right to the correction and/or completion by the controller if the personal data processed concerning them is incorrect or incomplete. The controller must make the correction without delay.


3. Right to restrict processing

Users may request that the processing of personal data concerning them be restricted under the following conditions:


3.1. if users dispute the accuracy of the personal data concerning them for a period of time that enables the controller to verify the accuracy of the personal data;

3.2. processing is unlawful and users refuse the deletion of the personal data and instead request that the use of the personal data be restricted;

3.3. the controller no longer needs the personal data for processing purposes but users need it to assert, exercise or defend legal claims, or

3.4. if users have filed an objection to the processing according to  Art. 21 Abs. 1 GDPR and it has not yet been determined whether the legitimate reasons of the controller outweigh their reasons.


If the processing of personal data concerning users has been restricted, this data may only be processed – aside from being stored – with their consent or for the purpose of asserting, exercising or defending rights or for protecting the rights of another natural or legal person or on grounds of important public interest of the European Union or a member state.


If the processing restriction has been restricted in accordance with the aforementioned conditions, users will be informed by the controller before the restriction is lifted.


4. Right to deletion


4.1. Deletion obligation

Users can request that the controller delete the personal data concerning them without delay and the controller is obliged to delete this data without delay if one of the following reasons applies:


4.1.1. The personal data concerning users is no longer necessary for the purposes for which it was collected or otherwise processed.

4.1.2. Users revoke their consent on which the processing was based according to  Art. 6 Abs. 1 lit. a or Art. 9 Abs. 2 lit. a GDPR and there is no other legal basis for processing.

4.1.3. Users file an objection against processing according to  Art. 21 Abs. 1 GDPR and there are no overriding legitimate reasons for processing or they file an objection against processing according to Art. 21 Abs. 2 GDPR.

4.1.4. The personal data concerning the users has been unlawfully processed.

4.1.5. The deletion of personal data concerning the users is necessary to fulfil a legal obligation under EU law or the member state law to which the controller is subject.

4.1.6. The personal data concerning the users has been collected in relation to information society services offered according to  Art. 8 Abs. 1 GDPR.


4.2. Information to third parties

If the controller has made personal data concerning users public and is obliged to delete it according to Art. 17 Abs. 1 GDPR it shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform those responsible for data processing who process the personal data that you as the data subject have requested the deletion of all links to this personal data or of copies or replications of this personal data.


4.3. Exceptions

The right to deletion does not exist if processing is required


4.3.1. to exercise the right to freedom of expression and information;

4.3.2. to perform a legal obligation required for processing under EU law or member states’ law to which the controller is subject or to perform a task in the public interest or to exercise public authority that has been given to the controller;

4.3.3. for reasons of public interest in the field of public health according to  Art. 9 Abs. 2 lit. h and i such as Art. 9 Abs. 3 GDPR.

4.3.4. for archiving purposes in the public interest, academic or historical research purposes or for statistical purposes according to  Art. 89 Abs. 1 GDPR if the right referred to in a) is likely to make it impossible or seriously impair the attainment of the objectives of this processing or

4.3.5. for asserting, exercising or defending legal claims.


5. Right to notification

If users have exercised their right to have the controller correct, delete or limit processing, it is obliged to inform all recipients to whom the personal data concerning them has been disclosed of this correction or deletion of the data or processing restriction, unless this proves impossible or involves a disproportionate effort.


Users shall also have the right to be informed about these recipients by the controller.


6. Right to data transferability

Users have the right to receive the personal data concerning them that they have provided to the controller in a structured, common and machine-readable format. Furthermore, users have the right to transmit this data to another controller without any obstruction by the controller to whom the personal data was made available provided that


6.1. processing is based on consent according to Art. 6 Abs. 1 lit. a GDPR or Art. 9 Abs. 2 lit. a GDPR or on a contract according to  Art. 6 Abs. 1 lit. b GDPR and

6.2. processing is carried out using automated methods.


In exercising this right, users also have the right to affect that the personal data concerning them be transferred directly from one controller to another if this is technically feasible. Freedoms and rights of other people may not be affected because of this.


The right to data transferability does not apply to processing personal data necessary for performing a task in the public interest or in the exercise of public authority assigned to the controller.


7. Right to objection

Users have the right, for reasons arising from your particular situation, to object to the processing of personal data concerning you under  Art. 6 Abs. 1 lit e or f GDPR at any time; this also applies to profiling based on these provisions.


The controller no longer processes the personal data concerning users unless it can prove compelling legitimate reasons for the processing, which outweigh their interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.


If the personal data concerning users is processed for direct marketing purposes, users have the right to object to the processing of personal data concerning them for the purpose of this kind of advertising at any time; this also applies to profiling if it is in connection with this kind of direct marketing.


If users object to the processing for direct marketing purposes, the personal data concerning them will no longer be processed for these purposes.


Users have the option of exercising their right of objection using automated procedures in which technical specifications are used, in connection with the use of information society services, notwithstanding Directive 2002/58/EC.


8. Right to revoking the declaration of consent relating to data privacy

Users have the right to revoke their declaration of consent relating to data privacy at any time. The revocation of consent shall not affect the legality of the processing carried out on the basis of the consent until revocation.


9. Automated decision on a case-by-case basis, including profiling

Users have the right not to be subject to a decision based exclusively on automated processing, including profiling, that has legal effect against them or significantly impairs them in a similar manner. This does not apply if the decision


9.1. is necessary for concluding or fulling a contract between them and the controller,

9.2. is admissible due to EU law or the member state law to which the controller is subject and where this law contains appropriate measures to safeguard their rights, freedoms and legitimate interests or

9.3. takes place with their explicit consent.


However, these decisions may not be based on special categories of personal data according to  Art. 9 Abs. 1 GDPR unless Art. 9 Abs. 2 lit. a or g GDPR applies and appropriate measures have been taken to protect your rights, freedoms and legitimate interests.


In the cases referred to in 9.1 and 9.3, the controller shall take reasonable measures to safeguard their rights, freedoms and legitimate interests, including at least the right to obtain the intervention of a person by the controller, to state its own position and to challenge the decision.


10. Right to complain to a supervisory authority

Irrespective of any other administrative or judicial remedy, users have the right to complain to a supervisory authority, in particular in the member state in which they are residing, working or suspected of violation, if they believe that the processing of personal data concerning them is contrary to the GDPR.


The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy under  Art. 78 GDPR.


VIII Consent (content texts)

1. Data transfers to the USA

I consent to my personal data being transmitted to the USA.